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Companies that grow from start-up to scale-up have 20% revenue growth year-over-year. And who doesn’t want to increase revenue and efficiency while minimizing costs and becoming more sustainable? That’s a recipe for stability, solid cash-flow, happier employees, and leaner business operations. As an Atlassian-certified Solution Partner, our team of experts have deep experience in optimizing companies of all sizes.

We can help you figure this out! Meanwhile, here’s a quick guide of recommendations we’ve put together to kickstart planning your journey to scale

Why would individuals choose Atlassian suite, what are the main advantages, and why is it competitive in the software collaboration and development tools market?

1. Atlassian suite solve any challenges of business in Work, Service Management.

Atlassian – Tools for silo-free growth and open culture

The more you scale, the more unwieldy some solutions get. Having built-in admin and end user visibility that doesn’t get siloed as you grow is vital to keep cross-functional work productive and support an open culture. Features like Jira’s advanced roadmaps – a holistic view of what multiple teams are doing, how their work intersects and depends on each other.


Confluence’s analytics, which provides reports on projects, teams, and content to help you make smarter business and resourcing decisions give the visibility needed to keep information flowing.


Atlassian – Collaboration Tools for agile communication

If agile communication is a priority, you can’t afford inefficient administration that slows teams down.

  • Confluence’s admin key and inspect permissions gives site admins more visibility and temporary access to restricted pages for permissions troubleshooting. This is particularly important when employees leave the company and have locked down important content that other teams need to reference, or when HR needs extra access for internal investigations. Addressing permissions to any projects, spaces, page, etc. quickly keeps teams and communication moving smoothly.
  • This is great for teams, who can figure out what went wrong and fix it with playbooks, run books, process tweaks, or tech solutions in the future. And it’s great for the teams around them, who can learn from their mistakes and processes (both the good and the bad). For example, at Atlassian their internal teams even have an open page where employees share and reflect on the worst tech mistakes they ever made.

Atlassian internal teams use a mix of Slack, Confluence, and Jira for real-time discussion and easy access to project information so they can proactively ask questions, share insights, and offer new solutions.


Atlassian – Tools for better decision-making

Making decisions and measuring success requires data and insights, which is why you should look for tools that give IT teams data on their product usage. Admin insights helps admins understand product usage over time and visibility into security and access of their Premium products. This shifts admin responsibilities from being reactive to proactive by uncovering adoption trends and gaps in security, and making the investments to resolve them.

Atlassian products build decision making model relying on DACI framework and OKRs (objectives and key results)


While traditionally this is in the realm of leadership, we have every team at every level set their own stretch goals and dream big. That way, everyone has a stake in the company’s success and at the end of each quarter and year we can see the impact each team has made on our overall vision.

Atlassian – Tools to keep systems secure

With security risks always on the rise and new security regulations popping up around the world, choosing tools with the right security features is vital. In addition to having data on security and access with Admin insights (ie who has access to API tokens and who doesn’t have two-step verification enabled), you also need features that actually add extra layers of security and consolidate user management.

IP allowlisting limits access to your content based on trusted IP addresses (ie VPN and office networks), which means you always know who has access to your systems and access is automatically denied to those who don’t.

SAML single sign-on is about ditching the insecurity of relying solely on usernames and passwords, and watching as your employees reuse the same credentials across multiple apps. By integrating your Atlassian cloud tools with Atlassian Access you can set up SSO with the cloud IdP of your choice, giving admins peace of mind and allowing your users to seamlessly access their various Atlassian cloud products.

External directory sync through Atlassian Access allows you to connect your Atlassian cloud tools directly to your existing directory of users within your company. This means only having to maintain one source of truth for users and groups and that any changes you make in your directory (adding or removing users) will be automatically synced with Atlassian tools.

Atlassian – Tools that reduce tedious manual processes

Look for solutions that understand admin workload and aim to ease the burden. We recommend looking for automation features which let both admins and end users save time on repetitive tasks and processes with easy to setup “when, if and then” statement for the automation workflow and boost productivity.


Tips: Có một số liên kết từ các website, phần mềm khác (nếu có tích hợp với sản phẩm của Atlassian) thì bạn cũng có thể dán vào Jira hoặc Confluence nhờ tính năng Tự động chuyển đổi. Ví dụ như liên kết từ YouTube sẽ tự động chuyển đổi thành thẻ Smart Link ngay khi bạn nhúng vào trang.

Hiểu được những khó khăn trong việc ứng dụng công nghệ hiệu quả, Global Link Asia Digital sẽ hỗ trợ doanh nghiệp từng bước tiếp cận và ứng dụng Confluence, các phần mềm Jira (Jira Work Management, Jira Service Management) trong quá trình chuyển đổi số, bao gồm:

Phân tích quy trình doanh nghiệp, từ đó sơ đồ hóa quy trình chữ ra vẽ ra mô hình trực quan (sơ đồ tổ chức, lưu đồ quy trình)

Cung cấp (License) các phần mềm cho việc sử dụng với mức giá hợp lý

Cài đặt, hướng dẫn sử dụng và điều chỉnh (Customize) các chức năng trên phần mềm Jira, Confluence sao cho phù hợp với mô hình kinh doanh, workflow của từng phòng ban cụ thể, tư vấn bộ khung quản lý công việc hiệu quả với Jira và Confluence.

Hỗ trợ đào tạo, kiểm tra năng lực nhân viên sau khi sử dụng.

Giải đáp mọi thắc mắc của khách hàng trong quá trình sử dụng (nếu có) và làm việc trực tiếp với Atlassian.

Global Link Asia Digital tự hào là đối tác chính thức của ATLASSIAN tại thị trường Châu Á – Thái Bình Dương, làm việc trực tiếp và cung cấp các sản phẩm – dịch vụ CHÍNH HÃNG với mức giá ƯU ĐÃI, hỗ trợ trọn gói bằng tiếng Việt hoặc tiếng Anh.

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